Privacy Policy

Welcome to beGalileo! Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy describes how beGalileo ("Company," "we," "our," or "us") collects, uses, and discloses your personal information when you use our website, mobile applications, and other services (collectively, the "Services").

By accessing or using our Services, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

This Privacy Policy describes our policies and procedures regarding the collection, use, disclosure, transfer, and storage of information provided by end users ("Your Data"). It applies to all users, including parents, students, teachers, and other stakeholders, and governs data collected through our website, mobile applications, and live classes.

This Privacy Policy details the types of data we collect, the methods through which we collect it, and the ways in which we use and share it. It also explains our policy on children's data protection, our security measures, and your rights under applicable laws such as the EU GDPR, the California Consumer Privacy Act, and Indian SPI Rules. Furthermore, it includes provisions related to data retention, international transfers, our cookie policy, and our contact information. This Privacy Policy is designed to comply with global privacy standards, ensuring transparency and security in how we handle your data.

2.1 Personal Information

We collect certain personal details from you directly. This includes, but is not limited to, your name, email address, phone number, password, and parent information for child accounts. Additionally, we collect the student’s name, age, grade level, school details, and other relevant academic data. When you make a purchase, billing details and payment information are collected securely.

2.2 Usage Data

We automatically collect various types of data, including records of your interactions with our platform, progress through our courses, activity logs, and engagement in live sessions. We monitor device details such as IP addresses, browser types, operating systems, and usage metrics, including time spent on the platform, pages visited, and interactions with our advertisements. Importantly, during live classes, we collect and store audio-video logs, whiteboard interactions, and recordings. These logs are retained for a period of three months for auditing purposes. We also track homework completion and student performance data to enhance our educational offerings.

2.3 Third-Party Data

We may collect limited information from external sources, such as social media logins, third-party payment processors, and analytics services like Google Analytics and Facebook Pixel. These third-party services help us understand platform usage and user engagement, enabling us to optimize our offerings.

We gather user data through multiple channels. Direct interactions occur when you register, subscribe, purchase services, or communicate with our support team. Additionally, automated tracking technologies, including cookies, log files, and web beacons, assist in collecting analytical data. We also receive information from third-party platforms when you connect your payment accounts to our Services.

Your data is utilized to provide a seamless and personalized learning experience. We use it to facilitate account setup, process payments, respond to customer support requests, and improve platform functionality. Additionally, we use collected information to send notifications, promotional offers (which you may opt out of), and learning progress updates. Live class recordings are used for auditing teacher performance and maintaining educational standards. Furthermore, data helps us develop new tools, ensure compliance with legal regulations, and prevent fraudulent activities.

We share your data under specific circumstances. Teachers and instructors receive necessary information for course management. Payment details are securely processed through trusted third-party providers. Additionally, service providers, such as analytics firms and customer support teams, access relevant data to enhance operations. Advertising partners may receive de-identified data to improve marketing effectiveness. In compliance with legal obligations, we may share information with law enforcement or regulatory bodies when required.

We do not sell or rent personal information under any circumstances.

We strictly adhere to global regulations, including the Children’s Online Privacy Protection Act (COPPA) and GDPR-K. Children under 13 years old cannot create accounts without verified parental consent. All accounts belonging to minors are linked to a parent’s account for supervision. We collect only necessary educational data and allow parents to access, modify, or delete their child’s information upon request. In live sessions, we collect audio-video logs and class recordings, which are securely stored for three months to ensure quality control and auditing.

We implement robust security measures, including data encryption, secure payment processing, and multi-factor authentication. Additionally, access control mechanisms restrict unauthorized data access. Our security team performs routine audits to detect vulnerabilities. As part of our commitment to quality assurance, class recordings and teacher interactions are retained for three months to allow for compliance audits and performance reviews.

8.1 GDPR (EU and UK Users)

European users are entitled to access, correct, delete, or restrict processing of their personal data. You also have the right to data portability and to withdraw consent at any time.

8.2 CCPA (California Users)

California residents can request details about collected data, demand its deletion, opt out of data selling (we do not sell data), and exercise the right to non-discrimination when asserting these rights.

8.3 Indian Law (IT Act & SPI Rules)

Indian users have the right to access and update their personal data and withdraw consent when necessary.

Our platform uses cookies to personalize user experiences, track engagement, and serve targeted advertisements. Users can manage cookie preferences through their browser settings. Disabling cookies may impact platform performance.

We retain personal data for as long as necessary to fulfill business and legal obligations. Live class recordings are securely stored and deleted after three months. Data may be stored on secure servers in India, the United States, and other jurisdictions, ensuring compliance with GDPR and other relevant privacy laws.

Our Services may include links to third-party platforms. This Privacy Policy does not apply to external websites, and we encourage reviewing their privacy policies before interacting with them.

We may update this Privacy Policy periodically. Any significant changes will be communicated through website notifications or emails where required by law.

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

beGalileo Privacy Team
Email: contact@begalileo.com

By using beGalileo, you acknowledge and agree to this Privacy Policy. If you do not consent, please discontinue use of our Services.