Terms of Use

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "You") and CarveNiche Technologies Private Limited ("Company," "We," "Us"), governing your access to and use of our website www.begalileo.com ("Site") and related services.
By accessing our Site or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any related policies, including our Privacy Policy.
We reserve the right to update or modify these Terms at any time. Your continued use of the Site after any updates constitutes acceptance of the revised Terms.

2.1 The Website is designed to provide information about the Company, its services, and associated programs, including but not limited to the beGalileo Learning Program.

2.2 The Website facilitates the services provided by the Company and allows registration for students, parents, and guardians seeking to enroll in the beGalileo Learning Program.

2.3 Users may create an account on the Website for access to learning resources, class bookings, and additional services provided by the Company.

2.4 The Website serves as a platform for educational engagement, including live classes, self-paced learning, assessments, and interactive content.

2.5 The Website also provides access to customer support, academic assistance, and relevant notifications for enrolled students and parents.

3.1 All content on the Website, including but not limited to text, images, videos, software, trademarks, service marks, and logos, is the exclusive property of CarveNiche Technologies Private Limited or its licensors.

3.2 You are granted a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. Any unauthorized reproduction, modification, or distribution of the Website’s content is strictly prohibited.

3.3 You may not use beGalileo’s trademarks, trade names, or service marks without prior written consent.

3.4 The Company reserves all rights not expressly granted in these Terms.

4.1 The Company values and protects user privacy in compliance with applicable data protection laws.

4.2 All personal data collected through the Website is handled in accordance with the Privacy Policy.

4.3 By using the Website, you consent to the collection, processing, storage, and use of your data for educational and operational purposes.

4.4 Users must ensure that any information provided is accurate, and they retain the right to request corrections or deletions of their data.

4.5 The Company will not share, sell, or distribute personal data to third parties without user consent, except as required by law or necessary for service provision.

4.6 Users agree not to misuse or exploit the personal data of others obtained through the Website.

5.1 Your access to the Website is at the sole discretion of the Company.

5.2 You may use the Website for obtaining information, registering, enrolling, or participating in the beGalileo Learning Program.

5.3 The Company reserves the right to restrict, suspend, or terminate your access to the Website if it determines any violation of these Terms, including but not limited to improper use of the Website.

5.4 The use of the Website is also governed by the Company’s Privacy Policy and any other applicable policies, which you agree to comply with upon accessing the Website.

5.5 You agree not to:

6.1 You are responsible for maintaining the confidentiality of your username and password and all activities that occur under your account.

6.2 You must notify the Company immediately of any unauthorized use of your account.

6.3 The Company shall not be liable for any loss resulting from unauthorized account access.

6.4 You may not transfer, sell, or assign your account to another person.

6.5 Account Password and Security: Upon completing the registration process, you will receive a password and account designation. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to:

7.1 The Company accepts payments through multiple payment gateways, including but not limited to PayPal, Stripe, and Razorpay.

7.2 Users may pay using credit cards, debit cards, or other payment methods supported by the chosen gateway.

7.3 Payments made outside India are processed in USD ($) or the applicable local currency, as per the payment gateway settings and the user's location.

7.4 The Company is not responsible for any additional transaction fees charged by banks or payment service providers.In case of payment failures, users are advised to retry the transaction or contact their payment provider for further assistance.

7.5 Billing and Automatic Renewals: Certain beGalileo subscriptions are set to auto-renew. By enrolling in an auto-renewal subscription, you expressly authorize the Company to charge your payment method at the beginning of each renewal term (monthly, quarterly, or yearly) at the then-current subscription rate.

7.6 Your subscription will automatically renew on the same billing date as the initial subscription date unless canceled before the renewal date. Users may cancel their auto-renewal at any time by adjusting their subscription settings in their account.

7.7 The amount billed may vary due to promotional offers, changes in subscription plans, or applicable taxes, and users authorize the Company to charge their payment method accordingly.

7.8 If a payment method expires or is declined, the Company may attempt to process the payment again or suspend access to the services until payment is successfully received.

7.9 Refunds will not be provided for partial or unused subscription periods following an automatic renewal. It is the user's responsibility to cancel the subscription before the renewal date to avoid further charges.

8.1 beGalileo offers learning services through two primary models:

(a) Upfront Learning Plans where a fixed number of classes are purchased for a defined duration.

(b) Subscription Plans where access to services is provided on a recurring billing basis through the website or third-party platforms such as Apple App Store or Google Play Store.

8.2 Upfront plans are structured around two (2) classes per week unless otherwise specified.

8.3 The number of classes included in each plan is defined at the time of purchase and may include plans such as:

9.1 Each upfront learning plan includes:

10.1 Classes are typically scheduled at two (2) classes per week based on mutually agreed time slots.

10.2 Maintaining a consistent schedule supports better learning outcomes and teacher availability.

10.3 Parents may request schedule changes subject to tutor availability and operational feasibility.

10.4 The Company reserves the right to adjust class schedules where necessary due to operational requirements.

11.1 Classes may be cancelled through the beGalileo mobile application or through official customer support channels including WhatsApp.

11.2 Cancellation requests must be made at least two (2) hours before the scheduled class time.

11.3 If cancellation occurs within two (2) hours of the class start time or the student does not attend the class:

12.1 Tutors are assigned based on:

13.1 Refund requests must be submitted within six (6) months from the purchase date.

13.2 Refund eligibility applies only during the original program duration of the purchased plan.

13.3 The extension validity period is not eligible for refunds.

13.4 Refunds will be calculated on a pro-rated basis for eligible unused classes, subject to the conditions set out below.

13.5 Refund requests submitted after the six-month window cannot be processed.

The following classes are not eligible for refund calculations:

15.1 In the event of a refund request, the value of classes already attended will be calculated at the standard per-class rate applicable to the program.

15.2 Any discounts, promotional offers, coupons, or special pricing applied at the time of purchase will not be considered while calculating the value of classes already utilized.

15.3 Refunds will therefore be calculated as:

16.1 Refund requests must be submitted before completion of fifty percent (50%) of the paid classes in the purchased program.

16.2 Once more than 50% of the paid classes have been completed, the program will be considered substantially utilized and refunds will not be processed.

16.3 Complimentary, referral, or promotional classes are excluded from this calculation.

17.1 Approved refunds will be processed to the original mode of payment within thirty (30) days of approval.

17.2 Processing time may vary depending on banks, payment gateways, or third-party payment processors.

18.1 Any transaction fees, gateway charges, bank charges, or processing fees incurred during the original payment may be deducted from the refund amount.

18.2 The Company shall not be responsible for any additional charges levied by banks or payment service providers.

The Company reserves the right to deny refund requests in cases including but not limited to:

20.1 The Company shall not be liable for refunds if the student does not attend the allotted classes within the stipulated program duration and does not submit a refund request within the applicable refund period.

20.2 Any unused classes after the original program duration are not eligible for refund.

20.3 Any unused classes after the total validity period will automatically lapse.

21.1 Students must ensure access to:

22.1 The Company provides the Website and services 'as is' without warranties of any kind.

22.2 The Company’s total liability is limited to the paid subscription price, pro-rated to the amount of time remaining on the subscription.

23.1 You agree to indemnify and hold CarveNiche Technologies Private Limited harmless from any claims, liabilities, or expenses arising from :

24.1 The Company reserves the right to suspend or terminate your account for :

25.1 These Terms of Use are published in compliance with and governed by the laws of India, including but not limited to:

For assistance regarding scheduling, cancellations, payments, or refunds, users may contact beGalileo support through: